PRIVACY POLICY
Company: Visual 3D Ltd.
Website: visual3d.co.il
Last Updated: August 17, 2025
Effective Under: Israeli Privacy Protection Law 5741-1981 and Amendment No. 13 of 2025
1. GENERAL PROVISIONS
Visual 3D Ltd. ("Company," "we," "us," or "our") is committed to protecting your privacy and respecting your information privacy rights in accordance with the Israeli Privacy Protection Law 5741-1981 and Amendment No. 13 of 2025. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.
Use of the visual3d.co.il website or any Visual 3D service constitutes acceptance of this Privacy Policy. If you do not agree to the terms of this Policy, please refrain from using our website and services.
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide Voluntarily
- Contact Information: Full name, email address, telephone number
- Business Information: Business name, industry sector, specific project requirements
- Communication Content: Messages you send to us through website contact forms
- Project Materials: Images, videos, logos, marketing materials, and any content you provide for video or application creation
- Filming Content: Photos and videos filmed at your premises, including images of employees, facilities, and products
- Additional Information: Any other information you choose to share with us during communication
2.2 Personal Information Collected Automatically
In accordance with the expanded definitions under Amendment No. 13 to the Privacy Protection Law:
Browsing Data: IP address (online identifier), browser type, operating system
Website Activity: Pages visited, time spent, navigation patterns
Technical Information: Screen resolution, language settings, time zone
Device Data: Device type (computer/mobile/tablet), model and manufacturer
Online Identifiers: Cookies, tracking identifiers, location data (where applicable)
2.3 Information from AR/VR Applications
In certain cases, Augmented Reality (AR) and Virtual Reality (VR) applications we develop may collect:
Application Usage Data: Usage times, actions performed
Technical Data: Device performance, system errors
Interaction Data: Application usage patterns and user preferences
3. HOW WE COLLECT INFORMATION
3.1 Direct Collection
Contact forms on visual3d.co.il website
Direct telephone communications at 072-2231114 or any of the company's numbers, via email
In-person meetings and consultation sessions
Receipt of raw materials from clients for project creation
Filming at client premises during scheduled filming days
Execution of agreements and business documents
3.2 Automated Collection Through Information Processing Technologies
In accordance with the expanded definition of "information processing" under Amendment No. 13:
Cookies - To improve browsing experience and remember preferences
Google Analytics - For website traffic analysis and understanding user behavior
Facebook Pixel - For tracking website activity and targeted marketing purposes
Additional Tracking Tools - For performance analysis and service improvement
4. PURPOSES FOR WHICH WE USE YOUR INFORMATION
4.1 Primary Purposes
Service Provision: Contacting you, providing quotes, delivering video production and application development services
Content Creation: Using raw materials you provided and footage we filmed to create videos or applications
Customer Service: Responding to your inquiries, resolving technical issues, providing support
Service Improvement: Analyzing website usage, identifying issues and barriers, developing new services
Marketing Communications: Sending updates about services, promotions, and relevant opportunities
Portfolio Showcase: Using completed projects for our portfolio presentation (subject to consent)
4.2 Legal and Business Purposes
Compliance with legal and regulatory requirements
Protection of our legal rights and intellectual property rights
Prevention of misuse of the website or services
5. WITH WHOM WE SHARE INFORMATION
5.1 Service Providers and Technology Partners
Your information may be transferred to the following parties for service provision:
Technology Platforms:
WEBYDO - Website building platform
Cloud Service Providers - For storing and processing project materials
Editing and Processing Tools - Video editing software and application development services
Analytics and Marketing Services:
Google Analytics - Website traffic analysis
Facebook - Marketing activities and targeted campaigns
Related Companies:
Kidum Plus - In cases of integrated projects or business collaborations
5.2 Additional Disclosure
We may disclose information in the following circumstances:
In accordance with legal requirements or court orders
To protect our legal rights and intellectual property rights
In case of business sale or merger (following prior notice)
6. INFORMATION SECURITY
We implement advanced technical and organizational measures to protect your information:
6.1 Technical Security Measures
Data encryption in transit and at rest
Secure servers with firewall protection
Continuous backups and disaster recovery programs
Regular security updates for systems
Special protection for project materials and intellectual property
6.2 Organizational Security Measures
Access restriction to information limited to relevant employees only
Staff training on information security and confidentiality matters
Protocols for preventing information leaks
Confidentiality agreements with employees and subcontractors
7. YOUR RIGHTS
In accordance with the Israeli Privacy Protection Law 5741-1981 and Amendment No. 13 of 2025, you have the following rights:
7.1 Right of Access and Correction
To receive information about the personal data we maintain about you
To request correction of incorrect or inaccurate information
To receive a copy of your information
7.2 Right of Deletion and Restriction
To request deletion of your information (subject to legal obligations and intellectual property rights)
To restrict information processing in certain circumstances
To object to information processing for marketing purposes
Important Note: Deletion of project materials may affect our ability to provide future support or updates to your project.
8. COOKIES AND TRACKING TECHNOLOGIES
8.1 Types of Cookies Used
Essential Cookies: For basic website functionality
Performance Cookies: For measuring and improving website performance
Marketing Cookies: For displaying relevant advertisements
8.2 Managing Cookie Preferences
You can manage cookie settings through:
Your browser settings
Website preference management tools
Opting out of Google Analytics activity
Opting out of Facebook Pixel activity
9. INFORMATION RETENTION
We retain your information for the following periods:
Active Customer Information: For the duration of service provision and up to 7 years thereafter
Project Materials (images, videos, raw materials): Up to 3 years after project completion, then deleted
Client Premises Filming Materials: Up to 3 years after project completion
Inquiries and Information Requests: Up to 3 years from date of inquiry
Analytics Data: Up to 26 months (Google Analytics)
Marketing Information: Until consent withdrawal or 7 years
AR/VR Application Data: According to specific settings of each application
10. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy from time to time. In case of material changes, we will notify you through:
Prominent notice on visual3d.co.il website
Email notification to registered customers
Update of the "Last Updated" date at the top of this Policy
Continued use of the website following publication of changes shall constitute acceptance of the updated version.
11. CONTACT AND REQUESTS
11.1 Contact Information
Visual 3D Ltd. Telephone: 072-2231114 Email: info@visual3d.co.il Website: visual3d.co.il
11.2 Privacy-Related Requests
For any privacy-related requests, your rights, or regarding this Policy, you may contact us:
Email: info@visual3d.co.il
Telephone: 072-2231114
Subject Line: "Privacy-Related Request"
We commit to responding to every inquiry within 30 business days.
12. GOVERNING LAW AND JURISDICTION
This Privacy Policy is subject to the laws of the State of Israel, particularly the Privacy Protection Law 5741-1981, Amendment No. 13 of 2025, and regulations promulgated thereunder. Any dispute arising from this Policy shall be subject to the exclusive jurisdiction of the courts of Israel.
Update Declaration: This Privacy Policy is current as of August 17, 2025 and complies with Amendment No. 13 to the Privacy Protection Law that came into effect in August 2025. We recommend reviewing this Policy periodically to stay informed of any changes.